Privacy Policy

1. Introduction

National Institute of Learning and Development Services (“NILDS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our online training programmes, communications, and related services.

By participating in our training sessions or contacting us, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect personal information directly from you when you:

• Register or enrol for a training session
• Contact us via email, phone, or online forms
• Participate in virtual training sessions or webinars
• Request information about our services

The information we may collect includes:

• Personal Details: Full name, email address, phone number, job title, and organisation.
• Training Details: Courses attended, dates of participation, and certificates issued.
• Payment Details (if applicable): Invoice and payment records (we do not store credit or debit card details; all payments are handled through secure third-party providers).
• Communication Records: Emails, messages, and feedback provided to us.

We do not collect data through automated systems, student portals, or tracking technologies.

3. How We Use Your Information

We use the personal information you provide to:

• Register participants for online training sessions
• Communicate training schedules, joining links, and updates
• Issue attendance confirmations and certificates
• Respond to enquiries and provide customer support
• Maintain internal administrative records
• Comply with legal or accounting obligations

4. How We Share Your Information

We do not sell or rent your personal data. We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who help us deliver online sessions (e.g., Zoom, Microsoft Teams, or Google Meet) or process payments, under confidentiality agreements.
• Legal Compliance: When required by law, court order, or regulatory authorities.

We ensure that any third party handling your information does so securely and only for the purposes stated above.

5. Data Storage and Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, such as training administration, certification verification, or record-keeping required by law.

When no longer needed, data will be securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or misuse. However, since our training sessions and communications are conducted online, we cannot guarantee absolute security of data transmitted over the internet.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent to processing

To exercise any of these rights, please contact us at trainingcoordinator@nilds.in

8. Use of Online Platforms

NILDS conducts online training through secure third-party platforms (e.g., Zoom, Google Meet, Microsoft Teams). Please note that these platforms have their own privacy policies, and NILDS is not responsible for how those services collect or use your data.

We recommend reviewing the privacy policies of these platforms before joining a session.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on our website with the latest revision date.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:

National Institute of Learning and Development Services (NILDS)
Email: trainingcoordinator@nilds.in
Website: https://nilds.in/
Address: Iksana Work Space 226 Anand Arcade Canal Road Near B +IVECAFE DEHRADUN , Pin 248001